Shipping Policy

At JOAMKIL, we are committed to delivering your order as quickly, safely, and efficiently as possible. Please review the information below regarding our shipping process.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once processed, your order will be prepared for shipment.

Shipping Time

We currently ship across the United Kingdom. Estimated delivery time is between 5–10 business days after processing, depending on your location and shipping conditions.

Shipping Cost

Shipping costs are calculated at checkout. In some cases, we may offer free shipping on selected orders or promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your shipment.

Delays and Exceptions

While we aim to meet our delivery estimates, delays may occasionally occur due to factors beyond our control, including:

• High demand periods
• Weather conditions
• Carrier delays
• Public holidays

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier. If you experience an issue, we recommend contacting the shipping provider directly.

Contact Us

If you have any questions regarding your shipment, feel free to contact us:

📧 support@joamkil.shop
📍 71-75 Shelton Street, London, United Kingdom